Get Ready for Your Princess® Cruise
Make your MedallionClass® vacation effortless with these easy OceanReady® steps.
There are two places you need to access: Cruise Personalizer® and the Princess MedallionClass app. There are some mandatory check-in steps as well as additional ways to customize your experience – the more preferences you share, the more personalized your vacation will be!
Flights, Excursions & More
Book Flights with Princess1
Enjoy low prices with flexible fares and the reassurance of booking with Princess.
Book Shore Excursions
These award-winning tours fill up fast; get yours before they're gone!
Available in Cruise Personalizer
Dine My Way℠ Reservations
Choose times and preferences for the dining room and specialty restaurants.
Reserve early for the best availability!
1Booking flights through Princess is only available to residents of United States, Canada, United Kingdom, Australia, New Zealand, Singapore and Hong Kong.
Available from time of booking:
- Order and Customize Your Medallion*
- Security & Profile Photos
- MedallionPay
- Emergency Information
Complete no later than 24 hours before you embark^:
- Personal Info & Travel Docs
- Passage Contract & Acknowledgements**
*Available for Canada & US residents (including Puerto Rico). Medallion devices will be available for pick up in the terminal, if one was not mailed to you.
**Acknowledgements apply to Australia & New Zealand departures only.
^Travel documents and immigration data are mandatory for boarding.
Download the latest version of the app on your smart device:
Don't have a compatible device? Try our web version
- For assistance, please contact:
- North America: 1 (800) 774-6237
- United Kingdom: 0344 338 8666
- Australia: 13 24 88
- New Zealand: 0800 780 717
Breeze through check-in
Pick up your Medallion in port (or provide any other incomplete travel checklist items)
Get assistance with accessibility or other mobility needs
What Else Will I Be Able to Do in the Princess MedallionClass App?
- Package Upgrades – Add Princess Plus or Princess Premier to your booking to save big on things you're likely to purchase anyway like Wi-Fi, Crew Appreciation, and Drinks.
- Onboard Events – Access JourneyView™ digital planner to view and bookmark activities for your cruise.
- Dietary Requirements – Inform us of any food allergies or dietary requirements such as gluten-free, lactose-free and vegetarian.
- Accessibility Requests – Let us know if you will be bringing a mobility device or if you require visual or hearing assistance.
- Special Occasions – Help us make your special occasions more memorable.
What Else Can I Do in Cruise Personalizer®?
- Lotus Spa Reservations – Book the treatment you want at the time you want.
- Pre-pay Crew Appreciation – Take care of the crew who takes care of you ahead of time.
- Youth & Teen Registration – Registration can be done online before departing, or on paper after boarding the ship.
- Print Your Luggage Tags – Do this step before you leave for less stress en route.
Things to Bring
- Your Medallion – Wear it to the port if you ordered it ahead of time.*
- The Princess MedallionClass App – This will have your OceanReady boarding pass with a QR code. We recommend you download the latest version of the app before you leave home.
- Travel Documents – Double-check that you have all the required docs.
- Two Weeks Worth of Medications – Including contact lenses, as a precaution.
*Currently only available for US residents. Medallion devices will be available for pick up in the terminal, if one was not mailed to you.
